Optimed Health Group provides healthcare services to the Thrace Region with one hospital in Çerkezköy, one hospital in Çorlu and one hospital in Kapaklı. These fully equipped centers, staffed by specialist physicians, experienced healthcare professionals and advanced medical devices, deliver healthcare with a patient-centered approach based on ethical values.

Since 2007, when we set out with the principle “Your Health is Safe”, we have continued to move forward with confidence. At the core of our management approach lies the provision of healthcare services in facilities supported by technological infrastructure, in accordance with international quality standards, without compromising medical ethics and with full respect for patient rights.

Optimed Çerkezköy Hospital

Located in the Çerkezköy district center, our hospital consists of two blocks and has approximately 17,000 m² of indoor space. Its 14-storey annex building, which opened in 2015, more than 200 bed capacity and helipad make it one of the leading healthcare centers in the region.

Optimed International Çorlu Hospital

Optimed International Çorlu Hospital, which began providing services in 2021, is located in the Çorlu district center and has approximately 8,000 m² of indoor space. With its 10-storey building and 75 bed capacity, modern architecture and comprehensive healthcare services, it serves the region as a major medical center.

Optimed Kapaklı Hospital

Optimed Kapaklı Hospital, which started operating in 2025, serves in approximately 9,000 m² of indoor space with a capacity of 75 beds. With its modern architecture, advanced medical infrastructure and experienced healthcare team, it meets the healthcare needs of the region.

Operating Theatres and Intensive Care Units

• Optimed Çerkezköy Hospital: 5 operating theatres
• Optimed International Çorlu Hospital: 4 operating theatres
• Optimed Kapaklı Hospital: 4 operating theatres

All of our operating theatres provide services in accordance with international standards and under safe, sterile conditions. In addition, with our general intensive care and neonatal intensive care units, we offer our patients uninterrupted healthcare services 24/7.

Our Service Approach

As Optimed Health Group, we aim to ensure that patients and their relatives experience their time in our hospitals in the most comfortable and well-informed way possible. In this regard, our service approach is based on the following principles:

• Responding to all questions and requests of patients and their relatives who apply to our hospital with a smiling face, accurately and promptly.
• Providing information about physicians’ extension numbers and the room numbers of inpatients.
• Assisting guests who need a taxi and arranging a taxi for them in the shortest possible time.
• Making our wayfinding brochures, designed to facilitate navigation within the hospital, easily accessible at the information desk and ward counters.
• Providing educational brochures on health topics in easily accessible areas.

Baby-Friendly Hospital

As Optimed Health Group, through our “Baby-Friendly Hospital” approach, we encourage every newborn baby to be fed with breast milk. Within this scope:

• Practices that support breastfeeding are implemented,
• Mothers are informed about the breastfeeding process, and
• Strengthening the mother-baby bond in a way that supports the baby’s physical and emotional development is targeted.

Mother-Friendly Hospital

With our “Mother-Friendly Hospital” approach, we offer a respectful and safe birth environment that allows the birth process to proceed naturally and avoids interventions unless medically necessary.

Within this approach:

• Comprehensive information and educational services are provided to the mother and her family before, during and after birth.
• Care is provided in single-occupancy delivery rooms (TDL) with high privacy standards.
• The mother has the right to have a companion with her throughout the birth process and to maintain her freedom of movement.
• Practices that encourage vaginal birth are prioritized; reducing unnecessary interventions and cesarean rates is a key objective.
• A warm and supportive birth experience is offered, in which the expectant mother can feel safe and “at home”.

Organ Donation Unit

In our hospital, our Organ Donation Unit operates actively to raise awareness about organ donation and to contribute to this vital process. All citizens who wish to donate organs can become voluntary donors through this unit.

Organ donation is an extremely important practice that is carried out in full compliance with medical and ethical rules and has no adverse implications from a religious perspective.

Each donated organ can offer hope of life to one or more patients. We stand by you in every step you take towards health.

Patient Rights Unit

Our Patient Rights Unit, which serves to ensure that our patients can easily convey their requests, suggestions and complaints, is located on the ground floor of our hospitals. In addition, suggestion and feedback boxes are available on every floor. Our patients can also easily submit their requests, suggestions and complaints via the contact page on our website.

Physician Selection Practice

In line with the Ministry of Health’s physician selection practices, the list of physicians working in the outpatient clinics is updated every day via the appointment system on our website. In this way, our patients are able to choose their physicians freely.

For appointments made online, our patients are offered a digital environment where they can choose the physician they prefer. Patients who make appointments by phone are also informed about all physicians; they are reminded of their right to choose their doctor and their appointments are arranged accordingly.

Arrangements for Our Elderly and Disabled Patients

In order to ensure that the procedures of our elderly and disabled patients who apply to our hospital can be completed more comfortably and quickly, the necessary arrangements have been made.

These include disabled elevators, specially designed toilets, suitable patient rooms, patient admissions and registration counters, seating and waiting areas, as well as notice boards dedicated to priority service.

Health Tourism

For patients who come to our hospital from abroad for treatment, we provide a comfortable transfer service between the airport and the hospital with our VIP vehicles. During their treatment process, our colleagues who speak foreign languages and are responsible for international communication and marketing accompany our patients.

In addition, on our websites optimed.com.tr and optimedhospital.com, detailed information is provided on directions to the hospital and contact details, the departments and specialties we serve in, our physicians’ areas of expertise and interests, our specialized services, and the rules that our staff must follow.

Outpatient Clinic Service Process

• When applying to our hospital, you must have your ID card with Turkish ID number or your passport if you are a foreign national.
• Our hospital implements a Physician Selection Right; you may be examined by the physician of your choice.
• You can learn the list of physicians on duty in the outpatient clinics on that day from our website and from the patient admissions and registration units.
• Outpatient clinic registration procedures are carried out electronically by the Patient Admissions and Registration staff in the relevant department.
• Our outpatient clinic consultants guide patients and their relatives, answer their questions and help ensure effective and prompt physician-patient communication.
• In our hospital, priority in outpatient examinations is given to emergency cases such as sudden illnesses, accidents and injuries; patients with severe disability reports; pregnant women; elderly patients over 65; children under 7 years of age; as well as the widows and orphans of martyrs and veterans with disabilities. (In line with the Circular No. 2010/73 of the General Directorate of Treatment Services of the Ministry of Health.)
• Our hospital also has a blood collection unit, radiology, X-ray and results units.

Inpatient Service Process

To ensure that your examination, admission and other procedures proceed quickly and smoothly, we recommend that you bring the following documents and information with you when you arrive at our hospital:

• Your ID card with Turkish ID number (or your passport if you are a foreign national),
• Results of any examinations you have previously undergone,
• A list of the medications you are using and, if possible, the medications themselves.

If a decision is made for admission, your procedures will be completed by the Inpatient Admissions & Discharge Unit and you will be directed to the relevant ward.

During your stay, for patient and staff safety, you must not remove the wristband attached to your arm that contains your personal information until you are discharged from the hospital.

Before any high-risk medical procedures to be performed in our hospital, your physician will inform you verbally about the risks and benefits of the procedure, and your consent will be obtained in writing via informed consent forms.

Discharge Process

After examining you, your physician will make the decision regarding your discharge and will inform both you and your ward nurse. It is important that you do not leave the hospital without the knowledge of your doctor and nurse.

Before discharge, your physician will inform you about the course of your illness and the issues you need to pay attention to. Please do not hesitate to ask all the questions on your mind and make sure you have received sufficient information.

Be sure to learn your follow-up appointment date. If there is any development related to your health condition that worries you, it is recommended that you contact your physician without waiting for the scheduled follow-up day.

Room Orientation and General Information

In our hospital, our fully equipped patient rooms, designed to meet all the needs of our valued patients and their companions, include:

• Adjustable patient bed with remote control
• Nurse call system
• Bathroom
• Wardrobe
• Mini fridge
• Television
• Central heating and cooling system
• Telephone
• Hand sanitizer
• Armchair for companions

Once you are settled in your room, your nurse will provide you with a detailed room orientation.

Personal Medical Equipment

For the continuity of your treatment, it is important that you bring the medical aids you use regularly, such as a hearing aid or walking stick, as well as your regular medications.

Hygiene

Hand sanitizers are available in every room. It is strongly recommended that you use them when entering and leaving the room and after any contact with the patient.

Companion Services

• Pillows and blankets for companions are available in the wardrobe.
• Companion armchairs are designed to be converted into beds with the help of staff.

Bathroom and Personal Care

• When you wish to take a shower in the bathroom, it is sufficient to inform your nurse for shampoo and towel needs.
• Each room is supplied with disposable slippers.

Air Conditioning

All of our rooms are equipped with air conditioning. You can have the room temperature and ventilation level adjusted through your nurse.

Television

• Your television broadcasts hospital promotional videos, breastfeeding training and room information content.
• The remote control is provided for your use when you enter the room.

Internet Access

All of our rooms offer free wireless internet (Wi-Fi) service. You can obtain the password information from the ward nurses and connect to the network.

Wi-Fi Password: optimed2015

Mini Fridge

Our rooms have a mini fridge.
Please make sure the fridge door is not left open and avoid placing foods that may cause strong odors.

Publications and Magazines

• For your newspaper requests, it is sufficient to inform your nurse which publication you would like to purchase.
• In addition, our hospital’s corporate publication, the Optimedya Health and Information Magazine, is delivered to your room regularly.

Cafeteria Extension Numbers

• Optimed Çerkezköy Hospital: 1013
• Optimed International Çorlu Hospital: 8888
• Optimed Kapaklı Hospital: 4088

• Our cafeteria provides service between 07:30 and 18:00 with service staff.
• Between 18:00 and 08:00, it remains open as self-service.

You can meet your food and beverage needs and host your guests there.

Flower Acceptance

Flowers are accepted in patient rooms.

Personal Care Services

The hair and beard shaving needs of our male patients are met by external service providers when the responsible ward nurse is informed.

Place of Worship

Our hospital has a prayer room where you can perform your religious practices.

Parking

The Emergency Department entrance is reserved for ambulances and patient transfers. We kindly request that no vehicles be parked in this area. There is a free parking area available across from our hospital.

Security

Security staff provide services in our hospital 24/7.

• ID and bag checks may be carried out at building entrances and, if necessary, in interior areas.
• Vehicle interior and trunk checks may be carried out in the parking area.

Your personal belongings, valuable documents and private items are your responsibility. We kindly ask that they are not left unattended.

Telephone Use Guide

The telephone in your room is activated for external calls from the moment you are admitted to your room.

• Your extension line is the same as your room number.
• For internal calls within the hospital, you can use the extension numbers listed below.
• All external calls made from your room are charged to you and reflected on your invoice during your discharge procedures.

After your discharge procedures are completed, you will only be able to receive incoming calls from outside; you will not be able to make external calls.

For External Calls:

• Local calls: 7 + Phone number
• Long-distance calls: 7 + 0 + Area code + Phone number

If you encounter any problems, you can get support from your nurse or the information desk.

Authorized Numbers You Can Reach

• Switchboard: 0

• Optimed Çerkezköy Hospital Building 1 Information Desk: 1638
• Optimed Çerkezköy Hospital Building 2 Information Desk: 5010
• Optimed International Çorlu Hospital Information Desk: 4022
• Optimed Kapaklı Hospital Patient Information Desk: 4055

• Optimed Çerkezköy Hospital Nursing Services: 1130
• Optimed International Çorlu Hospital Nursing Services: 4001
• Optimed Kapaklı Hospital Nursing Services: 4009

• Optimed Çerkezköy Hospital Patient Services: 5013
• Optimed International Çorlu Hospital Patient Services: 8100
• Optimed Kapaklı Hospital Patient Services: 4013

• Optimed Çerkezköy Hospital Patient Rights: 5025
• Optimed International Çorlu Hospital Patient Rights: 8025
• Optimed Kapaklı Hospital Patient Rights: 4025

• Optimed Çerkezköy Hospital Admissions & Discharge: 1011-1012
• Optimed International Çorlu Hospital Admissions & Discharge: 8054
• Optimed Kapaklı Hospital Admissions & Discharge: 4011-4012

• Optimed Çerkezköy Hospital Security: 5014
• Optimed International Çorlu Hospital Security: 8014
• Optimed Kapaklı Hospital Security: 4014

• Optimed Çerkezköy Hospital Cafeteria: 1013
• Optimed International Çorlu Hospital Cafeteria: 8888
• Optimed Kapaklı Hospital Cafeteria: 4088

• Optimed Çerkezköy Hospital On-Call Operations Management: 1130 (Available after 18:00 on weekdays and all weekend.)
• Optimed International Çorlu Hospital On-Call Operations Management: 8130 (Available after 18:00 on weekdays and all weekend.)
• Optimed Kapaklı Hospital On-Call Operations Management: 4130 (Available after 18:00 on weekdays and all weekend.)

Emergency and Disaster Management

In our hospital, comprehensive emergency management systems have been established for natural disasters such as earthquakes and floods, as well as for fires, explosions and situations requiring urgent medical intervention, in order to prevent harm to people and the facility or to minimize any potential damage.

Our Emergency Alert Systems

• Code Blue (2222): An alert and support system used in cases of unexpected emergencies such as sudden respiratory arrest or cardiac arrest (heart stoppage) in the hospital, ensuring rapid and effective intervention.
• Code Pink (3333): An emergency alert system designed to ensure timely intervention in the event of a suspected or actual infant or child abduction.
• Code Red (4444): An emergency alert system used to intervene as quickly as possible in case of fire danger in the hospital, minimizing and preventing potential hazards.

These systems are known by all of our staff and are implemented effectively whenever necessary.